Terms & Conditions

TERMS OF USE

Hotel Standard Check-in time is 1400 hours IST and check-out time is 1100 hours.

Early check-in and late check-out are available on subject to availability.

Individual Cancellation, No-Show and Amendment Policy: Cancellation made 3 days prior to the arrival date shall not incur any cancellation charges 'beyond 1-night retention charges' will be applicable.

Group Cancellation (5 rooms and above): Group cancellation made 30 days prior to the arrival date shall incur cancellation charges 'beyond 100% will be charged through length of stay.

All standard policies pertaining to hotel/ hospitality industry are applicable, when specific reservation policy is not mentioned in the “Reservation Confirmation” document.

GENERAL PROVISIONS

By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Hotel, your stay subsequently shall be subject to the Hotel's Standard Terms and Conditions in respect of their reservation / stay at the Hotel. You further agree that the General Terms and Conditions as provided on the website www.culturegroupofhotel.com shall constitute the binding agreement between yourself and Hotel Diplomat in relation to any and all commercial arrangement including reservation, stay, payment, usage of facilities, etc. of whatsoever nature.

The Hotel may, at its absolute discretion, cancel the reservation if the Hotel is of the opinion that the reservation information provided is falsified or incomplete.

Guest voluntarily agrees and permits the Hotel representatives to profile the guest from the public domain to ascertain the details of the guest and render adequate hospitality services to them during their stay in the hotel.

The Hotel shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice. You shall indemnify and hold the Hotel harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation and your stay in the Hotel.

The Hotel shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the Hotel.

The Hotel does not accept any liability for any failure by the Hotel to comply with these conditions where such failure is due to circumstances beyond its reasonable control.

If the Hotel waives any rights available to it under these conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

Please contact at bvhhospitality@gmail.com Or call us on 91-9411202222 for any assistance.